Public Works
Building and maintaining essential services and structures that support our daily life.
- Clean drinking water.
- Sewer service and wastewater treatment.
- Streets, traffic signals and lighting.
- Pavement maintenance and street sweeping.
These are just a few of the important services Vancouver’s Public Works team provides. But we do so much more. We make our services as reliable and environmentally effective as possible while keeping rates affordable. We help neighborhoods plant trees, recycle right and protect waterways and groundwater aquifers. We make it fun for residents of all ages to learn how to use natural resources wisely.
Programs
FAQs
How do I pay my utility bill?
Several options are available to make it easy and convenient to pay your water, sewer and/or stormwater drainage utility bill. Visit Utility Customer Service to learn how to pay online, by phone, by mail or in person.
How do I start or stop water service?
Visit Utility Customer Service to start or stop water service online.
How do I report a pothole, street light outage or other Public Works issue?
Report problems involving potholes, street lights, traffic signal timing, standing water in streets, water leaks in streets or hydrants, graffiti on City property, missing manhole covers, sight-obscuring vegetation in public rights of way, and other concerns using our service request form. If you are reporting an urgent issue–such as a public water line break, sewer backup, stormwater flooding or traffic signal outage–call Public Works Dispatch at 360-487-8177.
How do I discover more about the future Public Works Operations Campus?
The existing Operations Campus is being replaced with a more accessible, sustainable, resilient maintenance and operations facilities and grounds that will serve the Vancouver community for the next 50 years. Learn more about the campus location and anticipated project timelines.
How do I learn about City cemeteries, search records and view optional fees?
The City of Vancouver owns and manages three cemeteries. This includes Park Hill, Fisher and Old City Cemetery. Relatives, genealogists and other researchers can use this free search tool to determine location of the deceased’s interment site in the three cemeteries operated by the City. You can also review a list of optional fees.
How do I learn about backflow, cross-connection and find a certified backflow tester?
It takes all of us to help protect our public drinking water system. Get more details about the City’s backflow and cross-connection prevention program. Find the certified backflow testers list.
Contact Us
Main: 360-487-7130
Utilities: 360-487-7999
Operations: 360-487-8177
Construction: 360-487-7750
Garbage/Recycle: 360-487-7160
General inquiries:
publicworks@cityofvancouver.us
